Payment Statuses

Rejected

This is used when the grantee has overdue reports and GO rejects the payment.

Rejected by Finance

This is used when the payment details don’t correspond to the grant contract or proposal record. Discrepancies can include the amount, the currency or the bank information. The specific reason for rejection should be included in the automatic message sent by Finance via FC. In this case, GO or program staff should update the data and document what happened, if necessary.

Void

This is used when payment has already been transferred but subsequently bounced back from the bank, usually because of errors in bank information. The reason for the void should be included in the automatic message sent by Finance via FC. In this case GO or program staff should update the data and document what happened, if necessary.

Cancelled

This is used when a payment will never be released (for example, in case of a decrease amendment).

Program staff or GO can recall a payment from approval if it was submitted in error. When the program approver rejects the payment the reason should be noted; this is generally something to be addressed by program staff.

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